Shipping policy

SHIPPING COSTS

Shipping costs are calculated based on the products and number of items ordered plus the delivery area.

FREE DELIVERY

Free standard delivery is offered on orders over £80.

Free delivery is also offered in the NN12 7 postcode areas.

Free delivery offers are subject to change. Offer quoted on the website is the offer that will be applied.

Orders under £80 will have a delivery charge of £4.99.

Delivery

We can dispatch orders to your home or your place of work. Please allow 2-3 working days to deliver. We calculate working days as Monday to Friday, not counting Bank Holidays. If you order after 11am we will count the next day as the first working day for delivery. 

Sometimes due to the high number of orders or at peak times such as Christmas it might take a little bit longer. If we are aware of delays we will try and email you. The latest recommend posting date for Christmas is advised by Royal Mail and is not a guarantee of delivery by 24 December.

We accept no liability for goods required by a specific date which fail to arrive due to circumstance beyond our control. We will always do our best to fulfil your order as quickly as possible, but please allow plenty of time for time-critical items, especially at busy times like Christmas. We accept no liability if your delivery is delayed due to accidents, fire, flood, storms, other severe weather, acts of god, wars, riots, civil commotion, or malicious damage.

Delivery area

Currently we only deliver to the United Kingdom via our online shop.

Delivery to the Scottish Highlands and Islands, Northern Ireland, Isle of Man and Isles of Scilly may incur a delivery surcharge.